Delivery Service
We offer a reliable and affordable delivery service to every region in Australia with the convenience of delivery to your door. Our delivery charges are known upfront without any hidden costs. The full delivery charge is shown when you place your order.
Our delivery service is only within Australia. A street address is required for the delivery as a PO Box is not acceptable as your delivery address.
We do not delivery to international addresses.
All customer orders are despatched from either Inverleigh or Geelong, Victoria and delivered by Australia Post or Big Post.
Delivery Charges
high eight provides a FLAT RATE delivery fee per consignment
Free Local Pick Up Available:
Click & Collect
Our customers have the choice to walk in and collect parcels or our new drive by service.
Details are listed below for your convenience.
Drive & Collect
Delivery Times
Every effort will be made to ensure prompt delivery of your purchase. Australia Post will deliver to your nominated address between 9:00am and 5:00pm Monday to Friday excluding public holidays.
Customer orders will be despatched within 1-2 business days. Delivery lead time will vary depending on your location.
Delivery Tracking
When we receive your order, we will send you an email acknowledging receipt of your order. When your order has been packed, we will send you another email confirming your order has been completed.
Delivery Acceptance
If there is not an authorised person at the delivery address to accept the parcel then the delivery driver will leave a card. The parcel will be returned to the nearest Australia Post outlet awaiting your collection.
Once delivered, any risk for damaged or lost parcels is passed to the receiver.
Delivery Query
If your order has not yet been delivered, is lost or arrived damaged, please contact us
Please refer to our returns policy or contact us if you would like to return a purchase or arrange a replacement.
Delivery Returns
Returns are accepted for purchase of products deemed to have a manufacturing fault or damaged on delivery. Notification must be received by high eight within 48 hours of your parcel being delivered for a full refund or replacement of purchase. If the replacement product is not in stock then another product of equal value can be substituted.
Delivery and handling charges on returns purchases are not refundable for change of mind.
All products can be returned in person to the store or mailed to high eight home & living, 8 High St Inverleigh 3321 in its original condition and packaging within 10 days of receipt your delivery.